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Testimonials

Here are a few comments from just some of our existing and highly valued customers who have taken the time to write in and tell us about their holidays. We greatly appreciate your support:

"Hello Iris. Thank you for all your help and support with our first cruise. We absolutely loved it and are looking forward to our next one. We will of course come to you, your patience with us was fantastic, next time we will not be so green, hopefully. We couldn't have had better luck than to deal with you, we respect your dedication and skill to your job. We wish you and yours a healthy happy summer, Best wishes and regards"
- Terry and Janice Smith

"Thank you Iris you are so re-assuring with fantastic customer service with first class response, you really are the best and a credit to Planet, we are so pleased we choose Planet for our first cruise, again thank you for outstanding service."
- Terry and Janice Smith - Royal Caribbean, January 2009

"Many thanks to all at Planet for organising a wonderful cruise on the Ventura, all the attention to detail was first class.
We look forward to our next holiday with Planet!"
- Jim & Margot Hume - P&O Ventura, November 2008

"Many thanks for handling my cancellation situation so promptly. I really appreciate your goodwill gesture which is indicative of the professional approach I have encountered in all my dealings with Planet Cruise. I do intend to cruise again when my wife and the financial situation improves and will be using your good services at that time. Thanks!."
- Mr Walters - November 2008

"Your staff have been really excellent! Direct, to the point with all information and very polite. What a joy it is to speak to people who have good clear voices rather than pronounced accents."
- Mrs Sims - Golden Princess, October 2008

"We are very impressed with Planet Cruise and your customer service, this is the best we have experienced for ages!"
- Mr & Mrs Sedley-Burke - Norwegian Jade, September 2008

"We'd just like to say, thanks alot for your efficiency and helpfulness with our booking. It was very enjoyable, our first cruise but certainly not our last!"
- Mrs Jones - Island Star, August 2008

"Thank you for your assistance during the booking process. You were extremely friendly and helpful and a credit to your company."
- Mrs Blair - Fred.Olsen Balmoral, July 2008

"All the arrangements went to plan. The flight with Monarch was good, my cabin was excellent, the whole trip was great - I am looking forward to the next one! I shall be very happy to book with you again."
- Mrs Stevenson - Fred.Olsen Braemar, May 2008

"Thank you, we had a lovely cruise! Great ship, lovely staff, great cabin, weather most days was good, we were looked after very well, lots to do each day and all well organised. We would and have recommended to all our friends. We will definitely cruise again."
- Mrs McPhee - P&O Caribbean Taster, April 2008

"Just to let you know that our recent trip organised by yourselves went phenomenally well.We were most impressed with Singapore Airlines, the hotels were very good and the Sapphire Princess was much improved in all key respects. We particularly enjoyed the shore excursions, our cabin, the food and the onboard shows. In particular we would like to thank you for all the trouble you took to ensure everything went smoothly. Well done Planet!"
- Mr & Mrs Brandy - Taste of the Orient, April 2008

"I just wanted to thank you very much for the way you dealt with our holiday.  The seats you pre-booked us on the plane were really good, the Excelsior Hotel in Hong Kong was fabulous (the location was brilliant) and our cabin on the ship was absolutely perfect.  We had a wonderful holiday."
- Mrs Shaverin - Magical Orient, March 2008

"Thanks for the most enjoyable and memorable holiday of a lifetime, your attention to detail and advice proved to be first class. The Cabin you reconmended (11097) is just about the best position on the ship, thanks Graham. Gill and I are so grateful for all that you have done for us, congratulations to Planet Cruise and Ocean Village, we will be contacting you in the near future to book our next cruise."
- Mr & Mrs Tilly - Ocean Village Two, March 2008

"Returned from Exotic Southern Caribbean cruise on Saturday. Aileen and I found it to be the experience of a lifetime!!!!! The itinerary was exceptional and Royal Caribbean's Empress of the Seas was so beautiful. You have given Aileen and I wonderful memories to begin our retirement. Thankyou to you and your staff."
- Mr Miller - Empress of the Seas, Feb 2008

"It was refreshing to have someone follow through on their promises...you got my booking because of your pleasant, friendly but most importantly, efficient business manner. Thank you!"
- Mr Dent - Black Watch, January 2008

"If this is what cruising is about, we're definitely going to do more! Good ship, excellent food and great entertainment."
- Mr Howlett - Braemar, November 2007

"I am writing today to congratulate you and your staff on your service and professional approach given to our enquiry. The gentleman who took our call spent some time with us explaining the experience of cruising as we had never cruised before. We found him very attentive and understanding and nothing was too much bother. He gave us the benefit of his experiences which we found very reassuring. His attention to detail was excellent. So much was the quality of his personal touch that we decided to confirm our booking with Planet Cruise."
- Mr Shepard - Island Star, September 2007

"Thank you for your efforts, and please thank the gentleman who sold me the cruise. I don't think I'll be considering any other type of holiday again. If you have any special offers please let me know."
- Mrs Young - Island Escape, August 2007

"What lovely people work for Planet Cruise, so very helpful, patient and kind. I shall certainly use them in the future."
- Mrs Gerrard - Explorer of the Seas, June 2007

"Every member of staff was helpful, polite and friendly."
- Mrs Saunders - Norwegian Dream, May 2007

"Thank you so much for all that you have done for us. It is greatly appreciated."
- Mr Sanderson - Black Watch, April 2007

"I feel I must write to you to express my sincere thanks towards a member of your staff. The lady I spoke to was so helpful and pleasant to talk to."
- Mr Parker - Caribbean Princess, April 2007

"From the time of booking with yourselves to disembarkation at Dover everything was professionally handled. Please keep my details on file and advise me of future promotions. Thank you."
- Mr Kado - Norwegian Star, March 2007

"A huge and sincere thank you for all your hard work and reassurances with any worries we had"
- Mr & Mrs O'Reilly - Oriana, September 2005.

"I shall certainly recommend Planet Cruise to friends. Many thanks for taking care of all the arrangements for the booking"
- Mrs Robbie - Artemis, September 2005.

"No need to improve your service - its great."
- Mr & Mrs Mercer - Explorer of the Seas, July 2005.

"Thanks for all your help and kindness."
- Mr & Mrs Theobald - Oceana, September 2005.