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Maddy was very helpful and answered all our questions. She made us feel as if our holiday was in good hands and had already started.
Our maiden voyage cruise on Arvia was cancelled, whilst we were onboard the Iona. I visited the Future Cruises there and chose another date, but as I had paid through Planet Cruise I had my booking transferred back to them. Not only did I get the same deal, it was £150 less! Natasha was friendly, competent and made the experience stress free.
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