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Spoke to Dominic having previously look at cruise but the saved booking had expired. I was having systems issues online. Dominic pulled up the old quote for details of requirements and did a new quote. Was very helpful and answered questions re the locations of available cabins as I was concerned about noise. He put my mind at ease and was very professional, friendly and explained booking t&c’s before confirming booking and taking deposit.
Adam was amazing!!! In all the years we have been cruising and using many different agents he is the only one who has been so committed to a customer. He really has gone the extra mile (and some). A real asset to IGLU and a job very well done ??
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