Quantum of the Seas

The Windjammer cafe was very dirty. Food in here and the main restaurant was mediocre. The shows were very poor and entertainment in general seemed to be lacking. No where near enough sunbeds for sea days. The excursions were poor and not very good value for money. They ran out of a number of items, butter, marmalade, Coors light, Johnny walker... On the whole we were quite underwhelmed with the whole cruise.

Ship's cleanliness was below standard and when you entered the dining rooms there was always a funny smell, cabins were dirty with dust and fluff underneath cabinets the balcony was very dirty. The dining menu was changed at last minute and the food was served cold on every occasion breakfast lunch and dinner. The food was cooked badly, the chicken was like rubber, even a simple dish like Caesar salad was inedible, it was as if the meat had been cooked then frozen or stored at a very low temperature. Steaks were cold in middle and every meal was served with two carrot batons and one broccoli floret and a scoop of mash. When we complained we were moved to a selected area in the dining room and for the last 4 days our meals improved and were served warm. We were also given Asian inspired dishes on the side to try that were excellent, I don’t know why the menu was not kept to that originally advertised. The staff tried their best but I think that the chefs onboard had no or very little experience preparing and cooking a western menu. When cruising part of the experience is the high quality well presented meals . The food onboard was nothing short of a disappointment.

Food average. Service average. Excursions average and over priced Onboard services, over priced i.e. Internet £20 per day!!!

This was a strange cruise ,the food tended to be lukewarm ,the service was very random ,the entertainment was poor ,and the excursions were very expensive and poor