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I rang to ask a question fully prepared to complete my booking online to get the discount and Glen after answering my query proceeding to help me with everything. He was very knowledgeable, informed me of things I would not have thought of if I had done it myself, gave me options that suited my requirements and budget and best of all he was very patient and friendly at all times. I am so glad I booked through Glenn rather than online.
Kevin didn't go into overdrive to sell the holiday which would have put me off. He waited for us to make our minds up and contacted him to book. He was able to answer most of our questions and he had a sense of humour
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