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I had seen a fabulous offer on Arvia for May 2024. With retirement looming and obviously a dip in income, we could not decide whether or not to book so I saved my enquiry to think it over. Sarah from Planet Cruise, sent me a message to make me aware that she was available to discuss it I telephoned Sarah who was very informative, reassuring, pleasant and calm and with no pressure we went ahead and booked. We are delighted so thank you Sarah, your customer service was truly outstanding.
Shanaz was very helpful talked me through booking in online when it wouldn't work for me she completed the form and was very patient ,polite and understanding
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